Chorus is a market research company.

We help professional services leaders excel using independent feedback. 

WANT TO TALK?

PERSONALISED FEEDBACK COLLECTION

Giving feedback should be easy and rewarding.  Our methods flex depending on your respondents to ensure a thought-provoking experience and maximum participation rates.

 WEB INTERVIEWS   ONLINE SURVEYS 

 FOCUS GROUPS   CHATBOT INTERVIEWS   TELEPHONE  INTERVIEWS   SMS SURVEYS   F2F INTERVIEWS 

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SOPHISTICATED SEGMENTATION

Upgrade your decision-making with access to granular detail on your target market. We combine machine AI and human EQ to highlight the buyers driving your business growth.

 LOCATION   INDUSTRY   EDUCATION  

 JOB ROLE   BRAND AWARENESS  

 BUYING ROLE   PURCHASE HISTORY   EMPLOYMENT 

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INDUSTRY BENCHMARK METRICS

A score out of ten means nothing unless you know how that compares with your competitors. Chorus shows how you stack up against other firms across a range of industry KPIs. 

 NPS   CSAT   RATER/SERVQUAL   CES  

 VFM   CARE   BUDGET COMPLIANCE 

 CLTV   CHURN RATE 

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ADVANCED REPORTING PLATFORM

Bring your data together then slice and dice it to uncover hidden patterns. With a custom-built interactive dashboard, you can dive into the trends that matter most to your firm. 

 LIVE UPDATES   MFA-SECURITY   CSV EXPORT    DATA  SLICING   SHAREPOINT-READY   PERSONAL ALERTS   PDF REPORTS   MICROSOFT 365 

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CLIENT EXPERIENCE MEASUREMENT

Hear every client's voice, fix every broken touchpoint; grow client loyalty and spend.

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BRAND PERCEPTION TRACKING

Measure marketing effectiveness by understanding perception of your brand and how it evolves.

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EMPLOYEE ENGAGEMENT, WELLBEING & 360s

Take the pulse of every employee to aid engagement, talent planning, and innovation. 

Chorus allows us to benchmark against competitors and track how our brand is performing.
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Deborah Fleming

DEBORAH FLEMING

MARKETING & BUSINESS DEVELOPMENT DIRECTOR

READY FOR FEEDBACK TO FUEL YOUR SUCCESS?