How to: Use Employee Feedback to Improve Workplace Wellbeing Following our blog for Mental Health Awareness Week which highlighted how to use employee satisfaction surveys to boost mental wellbeing,...
How employee feedback can boost mental health (even when it’s not what you want to hear) Mental Health Awareness Week aims to promote a world with good mental health for all. And this year, to support the cause, we’re sharing...
Do surveys still have a place in 2024? Surveys aren’t a new technology. In fact, they’re actually a lot older than you might think. Scholars have even dated surveys back to...
Hot topics you should ask clients about in your first service review of 2024 When asking clients for feedback, there are timeless questions you’ll ask over and over that always yield deep insights. And...
The key to churn reduction? A closed-loop feedback process.It’s one of the numbers you want to keep low in business. Churn. Firms with churn rates of more than 5% are often less profitable and...