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INSIGHTS


Effective client listening as a lever for growth: PM Forum session
Following Graham Archbold’s PM Forum webinar, a practical look at using client insight to strengthen relationships and inform commercial decisions.

Ana Gibson
1 min read


Why team loyalty makes cross-selling difficult
The minimal group effect helps explain why professional services teams stay in silos. Shared client feedback can make the wider relationship visible.

Graham Archbold
1 min read


Why Good Firms Underperform: How to Create a Growth Flywheel (WEBINAR)
Join Graham Archbold, Joanna Gaudoin and James Markham for a free webinar discussing: the importance of generating demand and pricing to sustainably grow a legal practice; practical tips on how to successfully develop new business; and what clients are asking from their firms.

Ana Gibson
1 min read
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